Fathom alternative for software agencies

A Fathom alternative for software agencies who need usable output, not more cleanup

Your account managers finish a client call, then rebuild tickets, client updates, and billable time from a Fathom summary. Superscribe turns phone calls into notes filed to the right client.

Fathom Alternative for Software Agencies

Superscribe

Stop rebuilding calls from memory

Use Superscribe on a real phone call and leave with the transcript, summary, and suggested actions ready to review.

Download on the App Store How it works

Fathom is a great tool for recording and summarizing calls. Many software agencies use it to keep a record of client meetings. But a record is not a result. After the call, your team still has to turn that summary into tickets, client updates, and billable time entries. That gap is where context gets lost and admin work begins.

If you are looking for a Fathom alternative for software agencies that closes the gap between conversation and action, you are in the right place. The goal should not be a better summary. It should be call notes your team can act on straight away, with the action items and the billable time already pulled out. This is a pain-first approach to solving the real problem: the messy, manual work that happens after a client call ends.

The Real Cost of a “Good” Summary

A detailed summary feels productive. Fathom provides one, complete with action items and key topics. The problem is that it is another inbox. It is a pile of text that requires a human to parse it, decide what is important, and then carry that context into Jira tickets, client updates, or a time tracker.

For software agencies, this is a hidden tax on your most valuable resources. An account manager spends 15 minutes writing a client update from the notes. A project manager creates three tickets based on the action items. A developer tries to remember the specific technical feedback a client gave.

This is “admin drag.” It is the friction that slows down delivery and pulls senior people into low-value cleanup work. The context from the call is right there in the transcript, but it is not in the work. It is a record of the work that needs to be done, not the work itself.

A Practical Fathom Alternative for Software Agencies

The core difference between Fathom and Superscribe is where the conversation happens and what you get back. Fathom works on Zoom, Google Meet and Teams meetings. Superscribe captures normal phone calls on your own number, files the notes to the right client or project, and suggests next steps you approve with a tap.

Here is how the approaches compare for an agency workflow:

Feature Fathom Superscribe
Call Recording Yes, Zoom, Google Meet and Teams meetings, with or without a bot Yes, phone calls on your real number, and meetings in the desktop app with no bot
AI Summary Yes, detailed summary provided Yes, but as an optional artifact
Action Items Listed in the summary, can sync to tools like Asana Extracted as structured data
Primary Output A text summary for a human to process A summary, action items, a Pipedrive activity, a time entry
Workflow Record -> Summarize -> Human reads & acts Record -> Summary and suggested actions -> You tap to act
Integration Native CRM, Slack, Notion and Asana integrations, Zapier, API and MCP Pipedrive directly, plus a REST API and MCP for other tools

Fathom helps you remember what was said in meetings. Superscribe turns what was said on client calls into next steps you approve.

How I Closed the Gap From Call to Ticket

I built Superscribe because I got tired of guessing my hours at the end of every month. I would look through emails, code, chat messages and random notes trying to remember what I actually did. The numbers were never right and I knew I was losing money. This is the same pain agencies feel. They try to piece together client context from scattered notes after the fact.

Three years ago I had the idea for a phone app that could automatically catch client calls. I gave up on it back then because it seemed too hard. In the years after that I kept making other voice tools. Each one taught me something new. The missing piece became clear after building automatic time tracking into the main desktop app. I needed that phone app for real client calls so everything would connect without extra work.

The best proof came on a flight. I made normal business calls with my regular phone number over the plane’s Starlink Wi-Fi. The calls got written down, cleaned up, turned into structured output and sent straight into my work system. AI agents handled the next steps without any input from me. That used to be just a wish. Now it is how the product works.

This is the tool I always wanted for myself. You speak to a client. Clean notes and structured tasks are ready when you hang up. The time and notes are filed in the background, and the next steps wait for your tap. No timers. No guessing. Just good work that gets counted and completed.

Your Agency’s Workflow: Before and After

Think about a typical client check-in call.

Before Superscribe:

  1. The account manager holds the call using Fathom.
  2. After the call, Fathom sends a summary.
  3. The AM opens the summary, reads it, and identifies three action items.
  4. They open Jira, create a ticket for the design feedback.
  5. They open Slack, message a developer about a bug the client mentioned.
  6. They open their time tracker and log 30 minutes for the call.
  7. Total time spent on post-call admin: 15-20 minutes.

After Superscribe:

  1. The account manager holds the call using their real phone number.
  2. Superscribe records and transcribes the call.
  3. Superscribe writes a summary with the design feedback in the client’s exact words and the bug report as action items, ready to paste into Jira. It notes the call duration and creates a time entry.
  4. Total time spent on post-call admin: a few minutes of pasting. The AM moves to the next task.

This is not about saving a few minutes. It is about keeping your team in a state of flow and ensuring the client’s context is kept as it moves into your execution system.

Stop doing the cleanup

Ship the work, not the meeting notes

Use Superscribe on your next client call and leave with the requirements and action items written down. Let your team focus on delivery, not admin.

Start with calls Use your real phone number to test the call workflow. No new apps for your clients.

Frequently Asked Questions

How is this different from just using Zapier with Fathom? Zapier still requires you to build and maintain the logic. You have to tell it exactly what to do with the text from a summary. Superscribe does not route anything into your tools by itself. It gives you the summary and action items straight after the call, so there is no Zapier logic to build, and Pipedrive is the one tool it files calls into directly. Other tools can read the notes through the REST API or MCP.

Do my clients need to install anything? No. This is a critical part of the design. You use your real, existing phone number. For your client, it is just a normal phone call. There is no friction, no new apps, and no scheduling links required.

Can it handle multiple people from my agency on a call? Yes. On phone calls the transcript marks your side and the client’s side. For Meet, Zoom or Teams meetings, the desktop app labels each speaker. This keeps the full context of who said what available to your team, or to an agent reading the notes through MCP.