Privacy Policy

Previous version effective date: January 27, 2026. This update adds clearer disclosure about optional contact sync in Superscribe Phone.

What We Collect

• Account data via Google sign-in (email, display name, profile image)
• Voice recordings processed for transcription (not stored permanently)
• Time entries and project data you create
• Contact names and phone numbers if you enable contact sync and grant permission. Synced contacts are stored with your Superscribe account on our servers
• macOS app preferences stored locally on your device
• Billing metadata from Stripe and Apple In-App Purchase (plan, invoices, product identifiers, transaction status). We do not store card numbers

How We Use It

• Provide voice-to-text transcription services
• Track time and generate reports at your request
• Use synced contacts to show caller names, match calls to contacts in call history, and let you call contacts from the app
• Manage subscriptions and payments
• Send important service updates
• Maintain security and comply with law

What We Do Not Do

• We do not sell your personal information
• We do not share your data for advertising
• We do not use your voice recordings for any purpose other than providing the service

Voice Recordings

• Voice recordings are stored securely in encrypted cloud storage (AWS S3)
• Recordings are only used for transcription playback within your account
• You can delete any recording at any time - deletion permanently removes the audio file
• We do not use your recordings for training or any other purpose

Third-Party Services

• Eleven Labs for voice-to-text transcription
• Google for authentication
• Stripe for web and desktop payments
• Apple In-App Purchase for iOS purchases
• MongoDB Atlas for data storage

Security

• Encryption at rest for sensitive data
• HTTPS everywhere
• Limited access on a need-to-know basis

Retention

• We keep data only as long as needed to run the service
• On account deletion: all your data including recordings is permanently removed
• You can delete individual recordings at any time

Your Choices

• Access, update, or delete your data
• Export your time entries and reports
• Delete your account at any time

Changes

We may update this policy and will change the effective date above. The May 13, 2026 update added clearer disclosure about optional contact sync in Superscribe Phone.