Superscribe for brokers
Superscribe for brokers who quote numbers and promise callbacks
You quote a rate at ten, promise a callback at noon, and by evening you are rebuilding both from memory. Superscribe Phone captures the call on your own number and hands back the summary, the actions and the audio.
Superscribe
Stop rebuilding calls from memory
Use Superscribe to capture the words, context, next steps, and time while the work is still happening.
A broker’s worst hour is not the call. It is the hour after the calls, when you sit down with a notepad and try to work out whether you said 4.2 or 4.4, whether the excess was 500 or 750, and which of the eleven people you spoke to today is waiting on a number in the morning. Superscribe for brokers is built for that hour, because that hour bills nothing and costs the most.
The hour after the calls
Insurance, mortgage and finance broking is a spoken business with a written liability. The trust gets built on the phone. The record has to exist somewhere else.
So you take notes while talking, which means you listen at maybe eighty percent. Or you take no notes and promise yourself you will write it up, which means you write it up at seven in the evening from a memory that has had six calls stacked on top of it since. Either way the detail thins out. The rate becomes “around four and a bit.” The condition the underwriter mentioned becomes “there was something about the roof.” The callback you promised for Thursday becomes a callback you make on Monday, after the client has already called someone else.
Nobody loses a client because of one forgotten callback. People lose clients because the twentieth forgotten callback lands on the one who was deciding that week.
Superscribe for brokers on your own number
Superscribe Phone is a free iPhone app. You keep your own number and you answer calls exactly as you do now. There is no bot joining anything, no new phone system, no app your client has to install, and nothing for them to accept.
The call gets transcribed. Many languages, detected automatically, which matters if half your book speaks one language and the rest of your book speaks another. When the call ends you get a title, a summary and a short list of suggested actions drawn from what was actually said. Call this person back. Put the agreed time in the calendar. Set a reminder. Save the caller you did not have in your contacts. Turn the list you dictated into a checklist.
Every one of those is a tap. Nothing fires on its own, nothing gets sent to a client without you. The time-sensitive ones sit on your lock screen with buttons on them, so the callback you promised for Thursday is a thumb press rather than a thing you have to remember to remember.
Try it on the real workflow
Run it on your next quote call
Take the call the way you always do, on your own number. See what comes back: the summary, the numbers you said out loud, and the callback already waiting as one tap.
Why I built this around the phone and not around a bot
I am Siim. I built Superscribe because I kept losing work that only ever existed as speech.
The obvious version of this product is a meeting bot. Something that joins a video link, sits in the corner and writes it up. I did not start there, because the work I was losing was not on video links. It was on the phone, in the car, standing outside a building, three minutes before the next thing. The calls where the real number gets said are almost never the calls with a video link attached.
So Superscribe captures spoken work where it actually happens. Business calls, and desktop dictation when you are at your machine. It turns those calls, notes and follow-ups into text, tasks and context, so the record is a byproduct of doing the work rather than a second job you do at the end of the day. That is the whole idea. Not more notes. Fewer reconstructions.
The detail that gets disputed later
Brokers carry a specific kind of risk. You are quoting numbers into someone’s ear, and months later there can be a disagreement about which number that was.
The summary is what you use day to day. The audio is what you keep for the one conversation in fifty where the client remembers it differently. You do not have to argue from memory, and neither does anyone reviewing the file. The transcript sits underneath the summary, so the exact sentence is findable rather than approximately recallable.
A practical note that is your responsibility, not the app’s: check the recording rules where you operate and tell people you are recording. Do that once at the start of the call and it becomes normal.
Fix the workflow, not the memory
The evening write-up should not be part of the job
Work backwards from what you owe each client. The promised callback, the number you quoted, the condition the underwriter added. If it was said on the call, it should already be captured.
Where the record goes when the call ends
Calls and meetings are filed to the right project automatically, so the eleven conversations from today do not land in one undifferentiated pile. They land against the client they belong to. From there they get pushed to Pipedrive as an activity. If you run something else, the API and MCP let you pull calls and their structured output into whatever you already use.
Meetings in a room work the same way. Tap Start meeting, put the phone on the table with the recording state visible to everyone present, and let it run. Anyone who could not make it can be dialled in by phone onto the same transcript. Speakers get separated and named when they introduce themselves. The minutes, with the decisions and the follow-ups, are ready when the meeting ends rather than three days later.
If you work in a team, Business Voice adds seats and pooled minutes so the same capture applies across the desk. The solo app is free to start, which is the sensible way to find out whether any of this survives contact with your actual week.
Three questions brokers ask
Do my clients have to install anything or accept a bot? No. You keep your number and answer the call normally. There is nothing on their side, and no third party joining the conversation.
What happens with calls in another language? Language is detected automatically and many languages are supported, so a call in one language and a call in another both come back as usable notes without you switching a setting.
Can I stop it from sending things without me? Yes, because it never sends anything on its own. Every suggested action, from a callback reminder to a calendar entry, waits for one tap from you.
Next step
Take tomorrow's first client call with it running
One call is enough to see the difference. If the summary and the callback are right, the evening write-up for that client is already done.